Privacy policy
Pila Beauty operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Pila Beauty is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following information:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
- Payment method
- Transaction details
- Payment confirmation information
Account Information
- Username
- Password
- Preferences and settings
Transaction Information
- Products viewed
- Cart activity
- Wishlist activity
- Purchase history
- Returns and exchanges
Communication Information
- Messages sent to our customer support team
Device Information
- IP address
- Browser type
- Device information
- Network connection details
Usage Information
- How you interact with and navigate our website
How We Collect Information
We may collect information:
- Directly from you when you create an account, place an order, or contact us.
- Automatically through cookies and similar technologies.
- From Shopify and service providers that help us operate our business.
- From trusted partners and third-party services.
How We Use Your Information
We use your information to:
Fulfill Orders
- Process payments
- Ship products
- Process returns and exchanges
- Manage your account
Improve Your Shopping Experience
- Personalize your experience
- Recommend products
- Improve our website and services
Marketing & Advertising
We may send promotional emails or advertisements related to our products.
You can unsubscribe at any time.
Security & Fraud Prevention
We use your information to:
- Protect against fraud
- Verify transactions
- Secure our website
Customer Support
We use your information to respond to questions and provide support.
Legal Compliance
We may use your information to comply with applicable laws and regulations.
How We Share Information
We may share your information with:
- Shopify
- Payment processors
- Shipping carriers
- Marketing partners
- Analytics providers
- Service providers that help operate our business
We do not sell your personal information.
Relationship With Shopify
Our store is powered by Shopify.
Information you submit may be processed by Shopify to help us operate, improve, and secure our store.
To learn more, visit Shopify’s Privacy Policy:
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide a better shopping experience
You can disable cookies in your browser settings.
Children’s Privacy
Our Services are not intended for children under 16 years of age.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us immediately.
Data Security
We implement reasonable security measures to protect your information.
However, no online transmission or storage system can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access your information
- Correct your information
- Delete your information
- Transfer your information
- Opt out of targeted advertising
To exercise these rights, contact us.
FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration (FDA).
Pila Beauty products are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
Skin Sensitivity Disclaimer
We recommend performing a patch test before using any new skincare product.
If irritation occurs, discontinue use immediately and consult a healthcare professional.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page along with the updated date.
Contact Us
Pila Beauty
🌐 Website: pilabeauty.com
📧 Email: contact@pilabeauty.com
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.